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Welcome to The Derma Academy. We operate an online platform offering beauty, laser, and aesthetic treatment courses, as well as related books and learning materials.This Privacy Policy explains how we collect, use, store, and protect your personal data when you usewww.thedermaacademy.com.We operate in Germany, and we comply with the EU General Data Protection Regulation (GDPR).If you use our website, create an account, purchase a course or book, or interact with us, you agree to the terms in this Privacy Policy.
2. Data We Collect
We may collect the following types of data:
2.1 Personal Information (Provided by You)
Name
Email address
Phone number
Billing address
Shipping address (for books, if applicable)
Account login details
Course enrollment information
Communication preferences
2.2 Payment Information
Payments are processed by a third-party payment provider (e.g., Stripe, PayPal, or other services chosen in the future). We do not store your full credit card details on our servers.
2.3 Automatically Collected Information
IP address
Browser type
Device information
Pages visited
Basic cookies required for website functionality(We currently do NOT use Google Analytics or marketing tracking tools.)
2.4 Cookies
We use essential cookies for:
Login
Course access (Tutor LMS)
Shopping cart
You will be informed if any additional cookies are added in the future.
3. How We Collect Data
We collect your data in the following ways:
When you create an account
When you purchase a course or book
When you enroll in or take an online course
When you contact us by email
Through cookies and basic website tools
Through Tutor LMS when you use the learning system
4. How We Use Your Data
We use your data for:
4.1 Providing Services
Processing course registrations
Delivering online course access via Tutor LMS
Delivering purchased books
Managing your account
Sending order confirmations
4.2 Improving Our Platform
Improving course experience
Fixing technical issues
Ensuring website security
4.3 Communication
Sending important updates about your courses
Sending receipts or purchase confirmations
Responding to your questions
4.4 Marketing (Optional)
We may send newsletters or promotional emails only if you subscribe. You can unsubscribe anytime.
5. Legal Basis for Processing (GDPR)
We process your data based on:
Contract: To provide purchased courses or books.
Consent: For newsletters or marketing emails.
Legitimate Interest: To improve website functionality and security.
We only share your data with trusted third parties when necessary:
6.1 Service Providers
Payment processors (e.g., Stripe, PayPal)
Web hosting providers
Learning system (Tutor LMS)
Shipping providers (if books are ordered)
6.2 Legal Requirements
If required by a German or EU authority, we may share information as legally required.
We DO NOT:
Sell your personal data
Share your data with advertisers
Share your data for unrelated purposes
7. Data Storage & Security
We use appropriate technical and organizational measures to protect your data. However, no online system is 100% secure.Your data is stored within the European Union whenever possible.
8. Data Retention
We retain your data only for as long as needed:
Account and course access: as long as your account remains active
Orders/invoices: stored as required by German law (usually 6–10 years)
Email communication: based on operational needs
You may request account deletion anytime.
9. Your Rights Under GDPR
You have the right to:
Access your personal data
Correct inaccurate data
Delete your data (“Right to be forgotten”)
Restrict processing
Object to processing
Request data portability
Withdraw consent for marketing
To exercise your rights, contact us at:info@dermacontour.co.uk
10. Children’s Data
Our services are not intended for children under 16. We do not knowingly collect data from minors.
11. International Transfers
If your data is transferred outside the EU by a service provider, we ensure GDPR-compliant safeguards (e.g., Standard Contractual Clauses).
12. Changes to This Policy
We may update this Privacy Policy when necessary. The “Last Updated” date will always be shown at the top.
13. Contact Us
If you have questions or requests, please contact:The Derma Academyinfo@dermacontour.co.ukwww.thedermaacademy.comGermany